Contact information
CONTACT INFORMATION
We’re here to help.
For questions about orders, products, shipping, returns, beauty products, jewelry, or product safety, please contact BABYQUEENFLY using the information below.
CUSTOMER CARE
Email
hello@babyqueenfly.com
Phone
909-203-6161
Mailing Address
BABYQUEENFLY
Attn: Jimmy
9650 9th Street, Suite H
Rancho Cucamonga, CA 91730
United States
ORDER SUPPORT
When contacting us about an order, please include your order number and the email address used at checkout.
PRODUCT SAFETY & COSMETIC CONCERNS
If you are contacting us about a possible reaction, adverse event, or other cosmetic product-safety concern, please include as much of the following information as possible:
• Product name
• Shade or variant, if applicable
• Order number
• Lot or batch number, if available
• Date the product was used
• Description of what occurred
• Photographs, if available
If you experience a serious or unexpected reaction, stop using the product and seek appropriate medical attention when necessary.
JEWELRY QUESTIONS
For questions about jewelry materials, finishes, stones, dimensions, care, or an item received with a possible defect, please include the product name, order number, and photographs where appropriate.
LEGAL & POLICY QUESTIONS
Questions regarding our Privacy Policy, Refund Policy, Shipping Policy, or Terms of Service may be sent to:
hello@babyqueenfly.com
BUSINESS INFORMATION
BABYQUEENFLY is operated by Xingcheng International Limited.
Business Registration No.: 78965068
Registered in Hong Kong SAR.