Terms of service
TERMS OF SERVICE
Last updated: September 2, 2026
OVERVIEW
This website is operated under the BABYQUEENFLY brand.
Throughout the site, the terms “we,” “us,” and “our” refer to BABYQUEENFLY.
These Terms of Service govern your use of our website and your purchase of products or services available through the website.
By accessing the website, placing an order, or otherwise using our services, you agree to these Terms of Service and any additional policies referenced or linked on the website.
If you do not agree to these Terms, please do not use the website or purchase products through it.
1. ONLINE STORE TERMS
You may use this website only for lawful purposes.
You may not use our products, services, website content, or intellectual property for any unlawful, fraudulent, abusive, or unauthorized purpose.
You are responsible for ensuring that the information you provide when placing an order is accurate and complete.
2. PRODUCTS & PRODUCT INFORMATION
BABYQUEENFLY offers beauty, cosmetics, jewelry, and related lifestyle products.
We make reasonable efforts to present product descriptions, shades, colors, dimensions, materials, finishes, photographs, and other information accurately.
However, colors and appearance may vary depending on lighting, photography, manufacturing variation, device screens, display settings, and individual perception.
Product packaging, components, shades, finishes, or presentation may change from time to time where appropriate, provided that we do not materially misrepresent the product being offered.
3. BEAUTY & COSMETIC PRODUCTS
Cosmetic products should be used only as directed on the product label, packaging, or applicable product instructions.
Please review the ingredient and product information available before use, particularly if you have known allergies, sensitivities, or other concerns.
Discontinue use if irritation or an unexpected reaction occurs and seek appropriate professional advice where necessary.
Information provided through our website is intended for general product and cosmetic-use information and is not intended to diagnose, treat, cure, or prevent disease or medical conditions and should not be treated as medical advice.
Results and appearance may vary between individuals.
4. PRODUCT SAFETY INFORMATION
Do not use a product in a manner inconsistent with its labeling, directions, or warnings.
Keep products away from children where the product label or normal safe-use practices require it.
If you believe that a cosmetic product is associated with a significant adverse reaction or other safety concern, stop using it and contact us at hello@babyqueenfly.com with the product name, order information, lot or batch information if available, and a description of what occurred.
5. JEWELRY PRODUCTS
Jewelry descriptions are intended to identify the materials, finishes, stones, plating, dimensions, or other characteristics applicable to the specific product.
Please review each product page for the relevant product details.
Natural materials, stones, pearls, surface finishes, or handcrafted components may show variations in color, texture, shape, or appearance.
Such natural or reasonable manufacturing variation does not necessarily constitute a defect.
Jewelry should be stored and cared for according to the care instructions applicable to the particular item.
Exposure to moisture, chemicals, perfume, cosmetics, cleaning products, or improper storage may affect certain metals, plating, stones, finishes, or components.
6. ACCURACY OF INFORMATION
We try to keep information on the website accurate and current.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other matters.
Where permitted by law, we reserve the right to correct errors and update information.
If an error materially affects an order you have already placed, we will contact you where appropriate.
7. PRICES
Prices are displayed in the currency identified on the website or during checkout.
Prices, promotions, discounts, and availability may change without notice before an order is completed.
Applicable taxes and shipping charges will be shown where required during checkout.
8. ORDERS
Submitting an order does not guarantee acceptance.
We reserve the right, where permitted by law, to decline, cancel, or request additional information regarding an order where reasonably necessary, including suspected fraud, payment issues, pricing errors, product unavailability, order quantity limitations, or shipping restrictions.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
9. PAYMENT
You agree to provide current, complete, and accurate billing and payment information.
Payments are processed through the payment methods made available at checkout.
We do not guarantee that every payment method will be available for every order or destination.
10. SHIPPING & DELIVERY
Shipping and delivery are governed by our Shipping Policy.
Available shipping destinations, shipping methods, rates, and estimated delivery times are displayed or communicated through our website, checkout, order confirmation, or Shipping Policy, as applicable.
Estimated delivery time is generally 1–7 business days for eligible U.S. orders after the order has been processed and shipped.
Delivery times are estimates and may vary depending on destination, carrier, weather conditions, holidays, customs processing, transportation disruptions, high-volume periods, or other circumstances outside our reasonable control.
11. RETURNS & REFUNDS
Returns, refunds, exchanges, and non-returnable items are governed by our Refund Policy.
Nothing in these Terms limits consumer rights that cannot legally be waived or excluded.
12. INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its contents, including brand names, logos, graphics, photographs, videos, text, product presentation, design elements, and other materials, are owned by or licensed to BABYQUEENFLY and are protected by applicable intellectual property laws.
You may use the website for personal, non-commercial shopping and informational purposes.
You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from our protected content without appropriate authorization.
13. REVIEWS, COMMENTS & USER CONTENT
If you submit a review, photograph, video, comment, feedback, or other content to us, you represent that you have the right to submit that content and that it does not violate the rights of another person.
You must not submit unlawful, defamatory, fraudulent, misleading, infringing, abusive, or malicious content.
To the extent permitted by applicable law and the permissions you provide, we may use content voluntarily submitted to us in connection with our business, website, customer service, and marketing.
14. PROHIBITED USES
You may not:
• Use the website for an unlawful purpose;
• Attempt to gain unauthorized access to the website or related systems;
• Introduce malicious code, malware, or other harmful technology;
• Scrape, harvest, or misuse information in violation of applicable law;
• Infringe or violate the rights of others;
• Use false information to place orders or commit fraud;
• Interfere with the security or operation of the website.
15. THIRD-PARTY SERVICES & LINKS
Our website may contain links to, integrations with, or services provided by third parties, including payment providers, social platforms, carriers, or technology providers.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for third-party websites or services except to the extent required by applicable law.
16. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, consumer rights, or other protections that cannot legally be excluded.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, exemplary, or punitive damages arising solely from use of the website.
This limitation does not apply where liability cannot legally be limited or excluded.
Nothing in these Terms is intended to limit liability for fraud, willful misconduct, or other liability that cannot legally be excluded.
18. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website or your violation of these Terms.
19. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
20. NO WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
21. GOVERNING LAW
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Hong Kong SAR.
Nothing in these Terms limits or excludes any mandatory or non-waivable rights available to consumers under applicable law.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The current version will be posted on this page together with the applicable “Last updated” date.
Changes will apply prospectively unless otherwise required by applicable law.
23. CONTACT & BUSINESS INFORMATION
For customer service inquiries, please contact:
BABYQUEENFLY
9650 9th Street, Suite H
Rancho Cucamonga, CA 91730
United States
Email: hello@babyqueenfly.com
Phone: 909-203-6161
Legal Business Information:
BABYQUEENFLY is operated by Xingcheng International Limited.
Business Registration No.: 78965068
Registered in Hong Kong SAR.